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What Governs Your Account at overcalling

Our legal terms set the rules for how your account works, how we handle your data, and what obligations apply when you access overcalling in eligible states. Access to our platform depends on state law and is available only where local law permits.

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overcalling What Governs Your Account at overcalling
POLICY CONTACT

Reach Us on Legal and Account Questions

If you have a question about how our terms apply to your account, how a disputed transaction is handled, or how to request a copy of your data, our support team is the right first stop. Use live chat or email for policy-specific requests — both channels route to our account team, not a generic help desk.

Live Chat Start a chat session from your account dashboard. Route your request to the legal or account team by selecting the policy option in the chat menu.
Email Support Send policy, data, or dispute requests to our support email. Include your account ID so we can pull the right records without delay.
Account Settings Many legal actions — downloading your transaction history, updating consent preferences, or closing your account — are handled directly inside your account settings page.
DATA AND SECURITY

How We Protect and Manage Your Information

Our data practices follow the legal requirements of each state where we operate. We collect only what we need to verify your identity, process payments through PayPal, Venmo, or Play+, and keep your account secure. We do not sell your personal data to third-party advertisers. You can request a copy of your data or ask for corrections at any time through your account settings or via email support.

Identity Verification

When you open an account, we verify your identity using the details you provide. This step meets state-level requirements and helps protect your wallet from unauthorized access.

Cookie Policy

We use cookies to keep your session active across mobile and desktop, remember your payment preference, and measure how our pages perform. You can adjust cookie settings in your browser at any time.

Data Retention

Account and transaction records are retained for the period required by applicable state law. After your account closes, we keep only what the law requires and delete the rest on a rolling schedule.

Requesting Changes

To correct, export, or delete your personal data, contact us via live chat or email with your account ID. We respond to verified data requests within the timeframe required by your state.

Legal Questions We Hear Most Often

These answers cover the legal and policy questions that come up most. If your question is not here, reach out through live chat or email and our account team will get back to you.

Access depends on your state's law. We are available only in eligible states. Check your account registration page to see if your state is currently supported.

We collect your name, contact details, payment method info for PayPal, Venmo, or Play+, and transaction history. We use this to verify your identity and process account activity.

Send a data request via email or live chat with your account ID. We will pull your records and respond within the timeframe required by your state's applicable law.

Any balance in your account wallet is returned via the original payment method where possible. The withdrawal steps are outlined inside your account settings under the wallet section.

Records are held for the period required by state law. Once that window passes and your account is closed, we delete non-required data on a scheduled basis.

Start with our live chat support and select the dispute option. If the issue is unresolved, you may escalate in writing by email — include your account ID and a description of the issue.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.